• Contents
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  • User Guide - UPLINX Report Tool
    • Introduction
    • What's New - Release Notes
    • Product Overview
    • Sample Reports
    • Videos
    • Compatibility and Requirements
      • Compatible Cisco Products and Software Versions
      • System Requirements
      • Phone Inventory Tool - Compatible Phones
      • Utilized Network Protocols and Ports
      • Security, Firewall and Network Address Translation (NAT)
      • Missing Configuration Items
    • Installation
      • Microsoft Word VBA Macro Support
        • Step 1 - Install Support for VBA Macros
        • Step 2 - Enable VBA Macros in Microsoft Word
        • Step 3 - Verify VBA Macro Support
        • Troubleshooting Word Report Issues
      • Cisco Unity Connection - ODBC Driver
        • Installing IBM ODBC Driver for Cisco Unity Connection
          • Unity Connection ODBC Setup Tool
          • Manual ODBC Driver Installation
          • Troubleshooting ODBC Driver Installations
        • Cisco Unity Connection: How to Enable Database Access
          • Step 1 - Create a Simple Authentication Rule
          • Step 2 - Configure a Remote Administrative User
          • Step 3 - Start the Connection Proxy Service
          • Step 4 - Check Connectivity
        • Troubleshooting Cisco Unity Connection Issues
      • Cisco UCCX Editor for Cisco Unified Contact Center Express
        • Add UCCX Server Name to the Host File
      • Installer Fails - Invalid Digital Signature (SSL.COM)
        • Installer before May 2023 (SECTIGO)
    • How to Generate a Report
      • Step 1 - Configure Server Settings
        • Configuring CUCM AXL Access
        • Advanced Server Settings
      • Step 2 - Configure Report Format
      • Step 3 - Configure Report Content
      • Step 4 - Generate the Report
      • Step 5 - Include UCCX Scripts in Reports
      • Generate Phone Inventory Report
        • Configure Phone Inventory Report Content
        • Retrieval Settings
        • Generated Reports
      • About Tab: Application Settings
    • Advanced Report Generation
      • Customizing Your Own Report Templates
        • How to create your own Template
        • Default or Stock Templates
        • Universal and Specific Word Templates
        • How to specify which Templates are used
        • Word Page Size and Margins
        • Word Styles for Word Reports
        • CSS Styles for HTML and Word Reports
      • Generate Word Reports from HTML Reports
      • Manually Generating a Word Report From an HTML Report
      • Using Server and Report Setting Profiles (Optional)
      • Generating Reports During Business Hours
      • Off-Site Report Generation
      • Generating Reports without a License
      • Report Explorer - View or Compare Generated Reports
      • Including UCOS CLI Command Output in Reports
    • Comparison (Audit) Reports
      • Comparison (Audit) of CUCM or CUC Configuration Reports
        • Enabling & Retrieving Cisco Audit Logs
      • Comparison (Audit) of Phone Inventory Reports
      • Report Explorer - Compare Reports
    • Provisioned Users Report
    • Webex Report
    • Generating Reports from the Command Line for Scripting and Scheduling
      • Using Customer Profiles
      • Sync Options
      • Example 1 - Generate CUCM Report
      • Example 1.2 - Generate CUCM Report with email
      • Example 1.3 - Generate CUCM Report for phone security settings
      • Example 2 - Generate CSV Output for One SQL Command
      • Example 3 - Generate CSV Output for Several SQL Commands
      • Example 4 - Generate Scheduled Reports
      • Example 4.1 - Scheduled Reports and Logging
      • Example 5 - Publish Scheduled Reports to a Web Server
      • Example 6 - Automatically Monitor CUCM Configuration Changes and Trigger Alert Emails
    • Did you know? -- Some Advanced Features
    • Troubleshooting
      • Installer Fails - Invalid Signature
      • Troubleshooting Word Report Issues
        • How to Test Word generation
        • Large Word Reports
        • Word is stuck - Concealed Dialogs
        • Word COM Issues
        • No Compatible Word Version Found
        • Issues with File Block Settings
      • Troubleshooting ODBC Driver Installations
        • Unrecognized ODBC Driver
        • Troubleshooting Registry Access Problems
        • IBM ODBC Driver Installer fails on 64-Bit
        • IBM ODBC Driver Installer fails due to Privileges
      • Troubleshooting Cisco Unity Connection Issues
      • Seeing what's wrong: Logging and Tracing
      • Troubleshooting AXL SOAP Connectivity for CUCM and IMP
      • Troubleshooting Phone Inventory Connectivity Issues
      • Could not create SSL/TLS secure channel
    • Licensing
      • License Types
      • Demo License - Trial Limitations
      • Per-User Licensing and Terminal Servers
      • Offline - Manual License Activation
      • How to license Basic, Standard and Pro
      • How to license Enterprise
      • License Transfer (Invalidate)
      • EULA
    • Seeing what's wrong: Logging and Tracing
      • Install SmartInspect Console
      • Running Real-Time Log Viewer and Opening Log Files
      • Search Log Tool
    • Contacting Support to Resolve Issues - Contact Us
    • Copyrights and Trademarks
      • Copyright Notices
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