Home >  User Guide - UPLINX Phone Control Tool > Troubleshooting Remote Phone Control Tool > Phone Authentication Issues > Verification: Auth URL contains HTTPS prefix that requires a valid certificate > Check Certificate of CUCM

  Check Certificate of CUCM

 

 

 

 

 

If there is no valid web server certificate applied to CUCM, the default on a standard installation (out of the box), the CUCM certificate is not valid. When connecting to CUCM with a browser, there will be a certificate error as shown here:

If there is the 'Certificate error' message, there are two options:

1.Do not use HTTPS in the Authentication URL because the phone will reject the connection when the CUCM certificate is not valid. Change the Authentication URL to HTTP (without the s for secure). In most cases this is simpler than installing a valid certificate.

2.Install a valid certificate as per Cisco documentation so that the web browser shows a valid certificate.

 

 

 

 

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