This section contains the Users Basic Settings such as names, contact details and assigned roles and licenses.
Users Organization Location Display Name Details UXTEST admin@sw-2xfb.wbx.ai Basic User Info Display Name admin@sw-2xfb.wbx.ai Nick Name admin First Name admin Last Name admin Type person Site Urls sw-2xfb.webex.com Addresses Emails admin@sw-2xfb.wbx.ai Extension Phone Numbers SIP Addresses 25901177793@sw-2xfb.webex.com [personal-room] admin@sw-2xfb.calls.webex.com [cloud-calling] admin06@sw-2xfb.webex.com [personal-room] Privileges Roles Full Administrator Licenses Real-Time Translations Advanced Messaging Webex Meetings Suite Call on Webex (1:1 call, non-PSTN) Basic Space Meetings Advanced Space Meetings Free screen share Basic Messaging Assigned Sites Assigned Sites sw-2xfb.webex.com [default] Login Enabled true Actions Created 08-Dec-22 2:25:36 PM Last Modified 13-Feb-24 9:13:52 AM Last Activity 01-Jan-01 12:00:00 AM
UXTEST Test2 Test2 Basic User Info Display Name Test2 Test2 Nick Name Test2 First Name Test2 Last Name Test2 Type person Site Urls sw-2xfb.webex.com Addresses Emails support@uplinx.com Extension Phone Numbers 11111 [work] SIP Addresses support12@sw-2xfb.webex.com [personal-room] 25999253046@sw-2xfb.webex.com [personal-room] support@sw-2xfb.calls.webex.com [cloud-calling] Privileges Roles Licenses Advanced Messaging Webex Meetings Suite Call on Webex (1:1 call, non-PSTN) Basic Space Meetings Advanced Space Meetings Free screen share Basic Messaging Assigned Sites Assigned Sites sw-2xfb.webex.com [default] Login Enabled true Actions Created 09-Dec-22 10:25:08 AM Last Modified 22-Dec-22 8:40:56 PM Last Activity 01-Jan-01 12:00:00 AM
UXTEST Fremont Loc 1 Test 100 Basic User Info Display Name Test 100 Nick Name Test 100 First Name Test 100 Last Name Test 100 Type person Site Urls sw-2xfb.webex.com Addresses Emails sw100@uplinx.com Extension Phone Numbers 12100 [work_extension] SIP Addresses sw100@sw-2xfb.calls.webex.com [cloud-calling] sw100@sw-2xfb.webex.com [personal-room] 26609210783@sw-2xfb.webex.com [personal-room] Privileges Roles Licenses Advanced Messaging Webex Calling - Professional Webex Meetings Suite Call on Webex (1:1 call, non-PSTN) Basic Space Meetings Advanced Space Meetings Free screen share Basic Messaging Assigned Sites Assigned Sites sw-2xfb.webex.com [default] Login Enabled true Actions Created 30-Jan-24 10:15:51 PM Last Modified 30-Jan-24 10:15:59 PM Last Activity 01-Jan-01 12:00:00 AM
UXTEST Fremont Loc 1 Test 101 Basic User Info Display Name Test 101 Nick Name Test 101 First Name Test 101 Last Name Test 101 Type person Site Urls sw-2xfb.webex.com Addresses Emails sw101@uplinx.com Extension Phone Numbers 12101 [work_extension] SIP Addresses sw101@sw-2xfb.webex.com [personal-room] sw101@sw-2xfb.calls.webex.com [cloud-calling] 26645694580@sw-2xfb.webex.com [personal-room] Privileges Roles Licenses Advanced Messaging Webex Calling - Professional Webex Meetings Suite Call on Webex (1:1 call, non-PSTN) Basic Space Meetings Advanced Space Meetings Free screen share Basic Messaging Assigned Sites Assigned Sites sw-2xfb.webex.com [default] Login Enabled true Actions Created 30-Jan-24 10:15:55 PM Last Modified 30-Jan-24 10:16:00 PM Last Activity 01-Jan-01 12:00:00 AM
UXTEST Fremont Loc 1 Test 102 Basic User Info Display Name Test 102 Nick Name Test 102 First Name Test 102 Last Name Test 102 Type person Site Urls sw-2xfb.webex.com Addresses Emails sw102@uplinx.com Extension Phone Numbers 12102 [work_extension] SIP Addresses sw102@sw-2xfb.calls.webex.com [cloud-calling] sw102@sw-2xfb.webex.com [personal-room] 26649426044@sw-2xfb.webex.com [personal-room] Privileges Roles Licenses Advanced Messaging Webex Calling - Professional Webex Meetings Suite Call on Webex (1:1 call, non-PSTN) Basic Space Meetings Advanced Space Meetings Free screen share Basic Messaging Assigned Sites Assigned Sites sw-2xfb.webex.com [default] Login Enabled true Actions Created 30-Jan-24 10:15:59 PM Last Modified 30-Jan-24 10:16:06 PM Last Activity 01-Jan-01 12:00:00 AM
UXTEST Fremont Loc 1 Test 103 Basic User Info Display Name Test 103 Nick Name Test 103 First Name Test 103 Last Name Test 103 Type person Site Urls sw-2xfb.webex.com Addresses Emails sw103@uplinx.com Extension Phone Numbers 12103 [work_extension] SIP Addresses sw103@sw-2xfb.webex.com [personal-room] sw103@sw-2xfb.calls.webex.com [cloud-calling] 26643927221@sw-2xfb.webex.com [personal-room] Privileges Roles Licenses Advanced Messaging Webex Calling - Professional Webex Meetings Suite Call on Webex (1:1 call, non-PSTN) Basic Space Meetings Advanced Space Meetings Free screen share Basic Messaging Assigned Sites Assigned Sites sw-2xfb.webex.com [default] Login Enabled true Actions Created 30-Jan-24 10:16:03 PM Last Modified 30-Jan-24 10:16:09 PM Last Activity 01-Jan-01 12:00:00 AM
UXTEST Fremont Loc 1 Test 104 Basic User Info Display Name Test 104 Nick Name Test 104 First Name Test 104 Last Name Test 104 Type person Site Urls sw-2xfb.webex.com Addresses Emails sw104@uplinx.com Extension Phone Numbers 12104 [work_extension] SIP Addresses sw104@sw-2xfb.webex.com [personal-room] sw104@sw-2xfb.calls.webex.com [cloud-calling] 26646076687@sw-2xfb.webex.com [personal-room] Privileges Roles Licenses Advanced Messaging Webex Calling - Professional Webex Meetings Suite Call on Webex (1:1 call, non-PSTN) Basic Space Meetings Advanced Space Meetings Free screen share Basic Messaging Assigned Sites Assigned Sites sw-2xfb.webex.com [default] Login Enabled true Actions Created 30-Jan-24 10:16:07 PM Last Modified 30-Jan-24 10:16:11 PM Last Activity 01-Jan-01 12:00:00 AM
UXTEST Fremont Loc 1 Test 105 Basic User Info Display Name Test 105 Nick Name Test 105 First Name Test 105 Last Name Test 105 Type person Site Urls sw-2xfb.webex.com Addresses Emails sw105@uplinx.com Extension Phone Numbers 12105 [work_extension] SIP Addresses sw105@sw-2xfb.calls.webex.com [cloud-calling] 26628527470@sw-2xfb.webex.com [personal-room] sw105@sw-2xfb.webex.com [personal-room] Privileges Roles Licenses Advanced Messaging Webex Calling - Professional Webex Meetings Suite Call on Webex (1:1 call, non-PSTN) Basic Space Meetings Advanced Space Meetings Free screen share Basic Messaging Assigned Sites Assigned Sites sw-2xfb.webex.com [default] Login Enabled true Actions Created 30-Jan-24 10:16:10 PM Last Modified 30-Jan-24 10:16:15 PM Last Activity 01-Jan-01 12:00:00 AM
UXTEST Fremont Loc 1 Test4 Test4 Basic User Info Display Name Test4 Test4 Nick Name Test4 First Name Test4 Last Name Test4 Type person Site Urls sw-2xfb.webex.com Addresses Emails sw@uplinx.com Extension Phone Numbers 1255555 [work_extension] SIP Addresses sw@sw-2xfb.calls.webex.com [cloud-calling] 25983429135@sw-2xfb.webex.com [personal-room] sw@sw-2xfb.webex.com [personal-room] Privileges Roles Licenses Advanced Messaging Webex Calling - Professional Webex Meetings Suite Call on Webex (1:1 call, non-PSTN) Basic Space Meetings Advanced Space Meetings Free screen share Basic Messaging Assigned Sites Assigned Sites sw-2xfb.webex.com [default] Login Enabled true Actions Created 09-Dec-22 10:25:08 AM Last Modified 30-Jan-24 9:52:09 PM Last Activity 01-Jan-01 12:00:00 AM
UXTEST Fremont Loc 1 Test5 Test5 Basic User Info Display Name Test5 Test5 Nick Name Test5 First Name Test5 Last Name Test5 Type person Site Urls sw-2xfb.webex.com Addresses Emails sw2@uplinx.com Extension Phone Numbers 126666 [work_extension] SIP Addresses sw2@sw-2xfb.webex.com [personal-room] sw2@sw-2xfb.calls.webex.com [cloud-calling] 26634505778@sw-2xfb.webex.com [personal-room] Privileges Roles Licenses Advanced Messaging Webex Calling - Professional Webex Meetings Suite Call on Webex (1:1 call, non-PSTN) Basic Space Meetings Advanced Space Meetings Free screen share Basic Messaging Assigned Sites Assigned Sites sw-2xfb.webex.com [default] Login Enabled true Actions Created 30-Jan-24 9:54:02 PM Last Modified 30-Jan-24 9:54:09 PM Last Activity 01-Jan-01 12:00:00 AM
Webex Calling provides advanced telephony services for its users. The following settings for Webex Calling are configured per user:
Webex Calling Person Settings Organization Location Name Details UXTEST admin@sw-2xfb.wbx.ai Basic User Info Settings Display Name admin@sw-2xfb.wbx.ai Nick Name admin First Name admin Last Name admin Type person Site Urls sw-2xfb.webex.com Extension
Calling Calling License User does not have a calling license
UXTEST Test2 Test2 Basic User Info Settings Display Name Test2 Test2 Nick Name Test2 First Name Test2 Last Name Test2 Type person Site Urls sw-2xfb.webex.com Extension
Calling Calling License User does not have a calling license
UXTEST Fremont Loc 1 Test 100 Basic User Info Settings Display Name Test 100 Nick Name Test 100 First Name Test 100 Last Name Test 100 Type person Site Urls sw-2xfb.webex.com Extension
Calling Behavior Settings effectiveBehaviorType NATIVE_WEBEX_TEAMS_CALLING
Phone Numbers List Settings Caller ID Settings Settings Voicemail Settings Settings Incoming Permission Settings Settings Outgoing Permission Settings Settings Outgoing Permission Settings Settings Forward all calls Forward all calls Disabled Forward calls during busy lines Forward calls during busy lines Disabled Forward calls when unanswered Forward calls when unanswered Disabled Forward calls if the network is disconnected Forward calls if the network is disconnected Disabled
Call Waiting Settings Call Intercept Settings Barge In Settings Settings Hoteling Settings Settings Push-to-Talk Settings Settings { "allowAutoAnswer": true, "connectionType": "TWO_WAY", "accessType": "ALLOW_MEMBERS" } Privacy Settings Settings { "aaExtensionDialingEnabled": true, "aaNamingDialingEnabled": true, "enablePhoneStatusDirectoryPrivacy": false } Executive Assistant Settings Settings Calling > User call experience > Application Line Assignment Settings Call Recording Settings Receptionist Client Settings Do Not Disturb Settings Settings List of Call Queue Caller ID information Call Queue Agent's Caller ID information
UXTEST Fremont Loc 1 Test 101 Basic User Info Settings Display Name Test 101 Nick Name Test 101 First Name Test 101 Last Name Test 101 Type person Site Urls sw-2xfb.webex.com Extension
Calling Behavior Settings effectiveBehaviorType NATIVE_WEBEX_TEAMS_CALLING
Phone Numbers List Settings Caller ID Settings Settings Voicemail Settings Settings Incoming Permission Settings Settings Outgoing Permission Settings Settings Outgoing Permission Settings Settings Forward all calls Forward all calls Disabled Forward calls during busy lines Forward calls during busy lines Disabled Forward calls when unanswered Forward calls when unanswered Disabled Forward calls if the network is disconnected Forward calls if the network is disconnected Disabled
Call Waiting Settings Call Intercept Settings Barge In Settings Settings Hoteling Settings Settings Push-to-Talk Settings Settings { "allowAutoAnswer": true, "connectionType": "TWO_WAY", "accessType": "ALLOW_MEMBERS" } Privacy Settings Settings { "aaExtensionDialingEnabled": true, "aaNamingDialingEnabled": true, "enablePhoneStatusDirectoryPrivacy": false } Executive Assistant Settings Settings Calling > User call experience > Application Line Assignment Settings Call Recording Settings Receptionist Client Settings Do Not Disturb Settings Settings List of Call Queue Caller ID information Call Queue Agent's Caller ID information
UXTEST Fremont Loc 1 Test 102 Basic User Info Settings Display Name Test 102 Nick Name Test 102 First Name Test 102 Last Name Test 102 Type person Site Urls sw-2xfb.webex.com Extension
Calling Behavior Settings effectiveBehaviorType NATIVE_WEBEX_TEAMS_CALLING
Phone Numbers List Settings Caller ID Settings Settings Voicemail Settings Settings Incoming Permission Settings Settings Outgoing Permission Settings Settings Outgoing Permission Settings Settings Forward all calls Forward all calls Disabled Forward calls during busy lines Forward calls during busy lines Disabled Forward calls when unanswered Forward calls when unanswered Disabled Forward calls if the network is disconnected Forward calls if the network is disconnected Disabled
Call Waiting Settings Call Intercept Settings Barge In Settings Settings Hoteling Settings Settings Push-to-Talk Settings Settings { "allowAutoAnswer": true, "connectionType": "TWO_WAY", "accessType": "ALLOW_MEMBERS" } Privacy Settings Settings { "aaExtensionDialingEnabled": true, "aaNamingDialingEnabled": true, "enablePhoneStatusDirectoryPrivacy": false } Executive Assistant Settings Settings Calling > User call experience > Application Line Assignment Settings Call Recording Settings Receptionist Client Settings Do Not Disturb Settings Settings List of Call Queue Caller ID information Call Queue Agent's Caller ID information
UXTEST Fremont Loc 1 Test 103 Basic User Info Settings Display Name Test 103 Nick Name Test 103 First Name Test 103 Last Name Test 103 Type person Site Urls sw-2xfb.webex.com Extension
Calling Behavior Settings effectiveBehaviorType NATIVE_WEBEX_TEAMS_CALLING
Phone Numbers List Settings Caller ID Settings Settings Voicemail Settings Settings Incoming Permission Settings Settings Outgoing Permission Settings Settings Outgoing Permission Settings Settings Forward all calls Forward all calls Disabled Forward calls during busy lines Forward calls during busy lines Disabled Forward calls when unanswered Forward calls when unanswered Disabled Forward calls if the network is disconnected Forward calls if the network is disconnected Disabled
Call Waiting Settings Call Intercept Settings Barge In Settings Settings Hoteling Settings Settings Push-to-Talk Settings Settings { "allowAutoAnswer": true, "connectionType": "TWO_WAY", "accessType": "ALLOW_MEMBERS" } Privacy Settings Settings { "aaExtensionDialingEnabled": true, "aaNamingDialingEnabled": true, "enablePhoneStatusDirectoryPrivacy": false } Executive Assistant Settings Settings Calling > User call experience > Application Line Assignment Settings Call Recording Settings Receptionist Client Settings Do Not Disturb Settings Settings List of Call Queue Caller ID information Call Queue Agent's Caller ID information
UXTEST Fremont Loc 1 Test 104 Basic User Info Settings Display Name Test 104 Nick Name Test 104 First Name Test 104 Last Name Test 104 Type person Site Urls sw-2xfb.webex.com Extension
Calling Behavior Settings effectiveBehaviorType NATIVE_WEBEX_TEAMS_CALLING
Phone Numbers List Settings Caller ID Settings Settings Voicemail Settings Settings Incoming Permission Settings Settings Outgoing Permission Settings Settings Outgoing Permission Settings Settings Forward all calls Forward all calls Disabled Forward calls during busy lines Forward calls during busy lines Disabled Forward calls when unanswered Forward calls when unanswered Disabled Forward calls if the network is disconnected Forward calls if the network is disconnected Disabled
Call Waiting Settings Call Intercept Settings Barge In Settings Settings Hoteling Settings Settings Push-to-Talk Settings Settings { "allowAutoAnswer": true, "connectionType": "TWO_WAY", "accessType": "ALLOW_MEMBERS" } Privacy Settings Settings { "aaExtensionDialingEnabled": true, "aaNamingDialingEnabled": true, "enablePhoneStatusDirectoryPrivacy": false } Executive Assistant Settings Settings Calling > User call experience > Application Line Assignment Settings Call Recording Settings Receptionist Client Settings Do Not Disturb Settings Settings List of Call Queue Caller ID information Call Queue Agent's Caller ID information
UXTEST Fremont Loc 1 Test 105 Basic User Info Settings Display Name Test 105 Nick Name Test 105 First Name Test 105 Last Name Test 105 Type person Site Urls sw-2xfb.webex.com Extension
Calling Behavior Settings effectiveBehaviorType NATIVE_WEBEX_TEAMS_CALLING
Phone Numbers List Settings Caller ID Settings Settings Voicemail Settings Settings Incoming Permission Settings Settings Outgoing Permission Settings Settings Outgoing Permission Settings Settings Forward all calls Forward all calls Disabled Forward calls during busy lines Forward calls during busy lines Disabled Forward calls when unanswered Forward calls when unanswered Disabled Forward calls if the network is disconnected Forward calls if the network is disconnected Disabled
Call Waiting Settings Call Intercept Settings Barge In Settings Settings Hoteling Settings Settings Push-to-Talk Settings Settings { "allowAutoAnswer": true, "connectionType": "TWO_WAY", "accessType": "ALLOW_MEMBERS" } Privacy Settings Settings { "aaExtensionDialingEnabled": true, "aaNamingDialingEnabled": true, "enablePhoneStatusDirectoryPrivacy": false } Executive Assistant Settings Settings Calling > User call experience > Application Line Assignment Settings Call Recording Settings Receptionist Client Settings Do Not Disturb Settings Settings List of Call Queue Caller ID information Call Queue Agent's Caller ID information
UXTEST Fremont Loc 1 Test4 Test4 Basic User Info Settings Display Name Test4 Test4 Nick Name Test4 First Name Test4 Last Name Test4 Type person Site Urls sw-2xfb.webex.com Extension
Calling Behavior Settings effectiveBehaviorType NATIVE_WEBEX_TEAMS_CALLING
Phone Numbers List Settings Caller ID Settings Settings Voicemail Settings Settings Incoming Permission Settings Settings Outgoing Permission Settings Settings Outgoing Permission Settings Settings Call Waiting Settings Call Intercept Settings Barge In Settings Settings Hoteling Settings Settings Push-to-Talk Settings Settings { "allowAutoAnswer": true, "connectionType": "TWO_WAY", "accessType": "ALLOW_MEMBERS" } Privacy Settings Settings { "aaExtensionDialingEnabled": true, "aaNamingDialingEnabled": true, "enablePhoneStatusDirectoryPrivacy": false } Executive Assistant Settings Settings Calling > User call experience > Application Line Assignment Settings Call Recording Settings Settings Receptionist Client Settings Settings Do Not Disturb Settings Settings List of Call Queue Caller ID information Call Queue Agent's Caller ID information
UXTEST Fremont Loc 1 Test5 Test5 Basic User Info Settings Display Name Test5 Test5 Nick Name Test5 First Name Test5 Last Name Test5 Type person Site Urls sw-2xfb.webex.com Extension
Calling Behavior Settings effectiveBehaviorType NATIVE_WEBEX_TEAMS_CALLING
Phone Numbers List Settings Caller ID Settings Settings Voicemail Settings Settings Incoming Permission Settings Settings Outgoing Permission Settings Settings Outgoing Permission Settings Settings Forward all calls Forward all calls Disabled Forward calls during busy lines Forward calls during busy lines Disabled Forward calls when unanswered Forward calls when unanswered Disabled Forward calls if the network is disconnected Forward calls if the network is disconnected Disabled
Call Waiting Settings Call Intercept Settings Barge In Settings Settings Hoteling Settings Settings Push-to-Talk Settings Settings { "allowAutoAnswer": true, "connectionType": "TWO_WAY", "accessType": "ALLOW_MEMBERS" } Privacy Settings Settings { "aaExtensionDialingEnabled": true, "aaNamingDialingEnabled": true, "enablePhoneStatusDirectoryPrivacy": false } Executive Assistant Settings Settings Calling > User call experience > Application Line Assignment Settings Call Recording Settings Receptionist Client Settings Do Not Disturb Settings Settings List of Call Queue Caller ID information Call Queue Agent's Caller ID information
Groups contain a collection of members in Webex. A member represents a Webex user. A group is used to assign templates and settings to the set of members contained in a group.
The following Webex groups are defined:
Groups Name Details Alameda Campus Group Info Name Alameda Campus Organization UXTEST Member Size 0 Members Creation Created 12-Dec-22 11:55:10 AM
Fremont Campus Group Info Name Fremont Campus Organization UXTEST Member Size 0 Members Creation Created 18-Dec-22 9:49:51 AM
Site1 Group Info Name Site1 Organization UXTEST Member Size 0 Members Creation Created 25-Feb-23 5:09:05 PM
Fremont Loc 1 Group Info Name Fremont Loc 1 Organization UXTEST Member Size 0 Members Creation Created 25-Feb-23 5:09:07 PM
Teams are groups of people with a set of rooms that are visible to all members of that team.
The following Webex teams are defined:
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An allowance for features and services that are provided to users on a Webex services subscription. Cisco and its partners manage the amount of licenses provided to administrators and users. This license resource can be accessed only by an admin.
The following licenses are present:
Licenses License Type Consumed Units Total Units Subscription Id Webex Calling - Workspaces 3 10 trialSub.8a543e62-314d-474a-a1ef-187571e3d4ff Advanced Space Meetings 10 10 trialSub.8a543e62-314d-474a-a1ef-187571e3d4ff Real-Time Translations 1 10 trialSub.8a543e62-314d-474a-a1ef-187571e3d4ff Advanced Messaging 10 10 trialSub.8a543e62-314d-474a-a1ef-187571e3d4ff Webex Meetings Suite 10 10 trialSub.8a543e62-314d-474a-a1ef-187571e3d4ff Webex Calling - Professional 8 10 trialSub.8a543e62-314d-474a-a1ef-187571e3d4ff Hybrid - Exchange Calendar 0 10 Hybrid - Google Calendar 0 10 Basic Messaging 10 10 Free screen share 10 10 Call on Webex (1:1 call, non-PSTN) 10 10 Basic Space Meetings 10 10 Hybrid - Message 0 10 Unified Communication Manager (UCM) 0 10
Workspaces can be rooms, lobbies, and conference rooms. You can set up shared Webex devices in these workspaces and add services. A device you choose to add to that workspace is assigned to the workspace, not a user. A locations and one or multiple floors are assigned to a Workspace. Assigning a device to a Workspace allows shared usage./p>
This chapter contains:
Workspaces without Cisco Webex Calling
Workspaces with Cisco Webex Calling
User's Webex Calling settings
Locations
Rooms
The following Webex workspaces without Cisco Webex Calling are defined:
The following Webex workspaces with Cisco Webex Calling are defined:
Workspaces with Cisco Webex Calling Workspace Name Details Floor5 Workspace Info Name Floor5 Type Place Location Site1 Extension Members 55000 Call Forwarding Settings Call Forwarding Settings { "callForwarding": { "busy": { "enabled": false, "destinationVoicemailEnabled": false }, "noAnswer": { "enabled": false, "numberOfRings": 3, "systemMaxNumberOfRings": 20, "destinationVoicemailEnabled": false }, "always": { "enabled": false, "ringReminderEnabled": false, "destinationVoicemailEnabled": false } }, "businessContinuity": { "enabled": false, "destinationVoicemailEnabled": false } } Call Waiting Settings Call Waiting Settings { "enabled": true } Caller ID Settings Caller ID Settings { "types": [ "LOCATION_NUMBER", "CUSTOM" ], "selected": "LOCATION_NUMBER", "displayName": "Floor5", "displayDetail": ".", "blockInForwardCallsEnabled": false, "externalCallerIdNamePolicy": "DIRECT_LINE", "locationExternalCallerIdName": "Site1" } Monitoring Settings Monitoring Settings { "callParkNotificationEnabled": false } Incoming Permission Settings Incoming Permission Settings { "useCustomEnabled": false, "externalTransfer": "ALLOW_ALL_EXTERNAL", "internalCallsEnabled": true, "collectCallsEnabled": true } Outgoing Permission Settings Outgoing Permission Settings { "useCustomEnabled": false, "callingPermissions": [ { "callType": "INTERNAL_CALL", "action": "ALLOW", "transferEnabled": true }, { "callType": "TOLL_FREE", "action": "ALLOW", "transferEnabled": true }, { "callType": "NATIONAL", "action": "ALLOW", "transferEnabled": true }, { "callType": "INTERNATIONAL", "action": "BLOCK", "transferEnabled": false }, { "callType": "OPERATOR_ASSISTED", "action": "ALLOW", "transferEnabled": true }, { "callType": "CHARGEABLE_DIRECTORY_ASSISTED", "action": "ALLOW", "transferEnabled": true }, { "callType": "SPECIAL_SERVICES_I", "action": "ALLOW", "transferEnabled": true }, { "callType": "SPECIAL_SERVICES_II", "action": "ALLOW", "transferEnabled": true }, { "callType": "PREMIUM_SERVICES_I", "action": "BLOCK", "transferEnabled": false }, { "callType": "PREMIUM_SERVICES_II", "action": "BLOCK", "transferEnabled": false }, { "callType": "CASUAL", "action": "BLOCK", "transferEnabled": false }, { "callType": "URL_DIALING", "action": "ALLOW", "transferEnabled": true }, { "callType": "UNKNOWN", "action": "ALLOW", "transferEnabled": true } ] } Access Codes Access Codes { "accessCodes": [] } Transfer Numbers Settings Transfer Numbers Settings {} Call Intercept Settings Call Intercept Settings { "enabled": false, "incoming": { "type": "INTERCEPT_ALL", "voicemailEnabled": false, "announcements": { "greeting": "DEFAULT", "newNumber": { "enabled": false }, "zeroTransfer": { "enabled": false } } }, "outgoing": { "type": "INTERCEPT_ALL", "transferEnabled": false } }
Fremont Meeting Rm Workspace Info Name Fremont Meeting Rm Type Place Location Site1 Extension Members 1234 Call Forwarding Settings Call Forwarding Settings { "callForwarding": { "busy": { "enabled": false, "destinationVoicemailEnabled": false }, "noAnswer": { "enabled": false, "numberOfRings": 3, "systemMaxNumberOfRings": 20, "destinationVoicemailEnabled": false }, "always": { "enabled": false, "ringReminderEnabled": false, "destinationVoicemailEnabled": false } }, "businessContinuity": { "enabled": false, "destinationVoicemailEnabled": false } } Call Waiting Settings Call Waiting Settings { "enabled": true } Caller ID Settings Caller ID Settings { "types": [ "LOCATION_NUMBER", "CUSTOM" ], "selected": "LOCATION_NUMBER", "displayName": "Fremont Meeting Rm", "displayDetail": ".", "blockInForwardCallsEnabled": false, "externalCallerIdNamePolicy": "DIRECT_LINE", "locationExternalCallerIdName": "Site1" } Monitoring Settings Monitoring Settings { "callParkNotificationEnabled": false } Incoming Permission Settings Incoming Permission Settings { "useCustomEnabled": false, "externalTransfer": "ALLOW_ALL_EXTERNAL", "internalCallsEnabled": true, "collectCallsEnabled": true } Outgoing Permission Settings Outgoing Permission Settings { "useCustomEnabled": false, "callingPermissions": [ { "callType": "INTERNAL_CALL", "action": "ALLOW", "transferEnabled": true }, { "callType": "TOLL_FREE", "action": "ALLOW", "transferEnabled": true }, { "callType": "NATIONAL", "action": "ALLOW", "transferEnabled": true }, { "callType": "INTERNATIONAL", "action": "BLOCK", "transferEnabled": false }, { "callType": "OPERATOR_ASSISTED", "action": "ALLOW", "transferEnabled": true }, { "callType": "CHARGEABLE_DIRECTORY_ASSISTED", "action": "ALLOW", "transferEnabled": true }, { "callType": "SPECIAL_SERVICES_I", "action": "ALLOW", "transferEnabled": true }, { "callType": "SPECIAL_SERVICES_II", "action": "ALLOW", "transferEnabled": true }, { "callType": "PREMIUM_SERVICES_I", "action": "BLOCK", "transferEnabled": false }, { "callType": "PREMIUM_SERVICES_II", "action": "BLOCK", "transferEnabled": false }, { "callType": "CASUAL", "action": "BLOCK", "transferEnabled": false }, { "callType": "URL_DIALING", "action": "ALLOW", "transferEnabled": true }, { "callType": "UNKNOWN", "action": "ALLOW", "transferEnabled": true } ] } Access Codes Access Codes { "accessCodes": [] } Transfer Numbers Settings Transfer Numbers Settings {} Call Intercept Settings Call Intercept Settings { "enabled": false, "incoming": { "type": "INTERCEPT_ALL", "voicemailEnabled": false, "announcements": { "greeting": "DEFAULT", "newNumber": { "enabled": false }, "zeroTransfer": { "enabled": false } } }, "outgoing": { "type": "INTERCEPT_ALL", "transferEnabled": false } }
MeetingRm1 Workspace Info Name MeetingRm1 Type Place Location Site1 Extension Members 6000 Call Forwarding Settings Call Forwarding Settings { "callForwarding": { "busy": { "enabled": false, "destinationVoicemailEnabled": false }, "noAnswer": { "enabled": false, "numberOfRings": 3, "systemMaxNumberOfRings": 20, "destinationVoicemailEnabled": false }, "always": { "enabled": false, "ringReminderEnabled": false, "destinationVoicemailEnabled": false } }, "businessContinuity": { "enabled": false, "destinationVoicemailEnabled": false } } Call Waiting Settings Call Waiting Settings { "enabled": true } Caller ID Settings Caller ID Settings { "types": [ "LOCATION_NUMBER", "CUSTOM" ], "selected": "LOCATION_NUMBER", "displayName": "MeetingRm1", "displayDetail": ".", "blockInForwardCallsEnabled": false, "externalCallerIdNamePolicy": "DIRECT_LINE", "locationExternalCallerIdName": "Site1" } Monitoring Settings Monitoring Settings { "callParkNotificationEnabled": false } Incoming Permission Settings Incoming Permission Settings { "useCustomEnabled": false, "externalTransfer": "ALLOW_ALL_EXTERNAL", "internalCallsEnabled": true, "collectCallsEnabled": true } Outgoing Permission Settings Outgoing Permission Settings { "useCustomEnabled": false, "callingPermissions": [ { "callType": "INTERNAL_CALL", "action": "ALLOW", "transferEnabled": true }, { "callType": "TOLL_FREE", "action": "ALLOW", "transferEnabled": true }, { "callType": "NATIONAL", "action": "ALLOW", "transferEnabled": true }, { "callType": "INTERNATIONAL", "action": "BLOCK", "transferEnabled": false }, { "callType": "OPERATOR_ASSISTED", "action": "ALLOW", "transferEnabled": true }, { "callType": "CHARGEABLE_DIRECTORY_ASSISTED", "action": "ALLOW", "transferEnabled": true }, { "callType": "SPECIAL_SERVICES_I", "action": "ALLOW", "transferEnabled": true }, { "callType": "SPECIAL_SERVICES_II", "action": "ALLOW", "transferEnabled": true }, { "callType": "PREMIUM_SERVICES_I", "action": "BLOCK", "transferEnabled": false }, { "callType": "PREMIUM_SERVICES_II", "action": "BLOCK", "transferEnabled": false }, { "callType": "CASUAL", "action": "BLOCK", "transferEnabled": false }, { "callType": "URL_DIALING", "action": "ALLOW", "transferEnabled": true }, { "callType": "UNKNOWN", "action": "ALLOW", "transferEnabled": true } ] } Access Codes Access Codes { "accessCodes": [] } Transfer Numbers Settings Transfer Numbers Settings {} Call Intercept Settings Call Intercept Settings { "enabled": false, "incoming": { "type": "INTERCEPT_ALL", "voicemailEnabled": false, "announcements": { "greeting": "DEFAULT", "newNumber": { "enabled": false }, "zeroTransfer": { "enabled": false } } }, "outgoing": { "type": "INTERCEPT_ALL", "transferEnabled": false } }
Locations are used to organize Webex features. Users and workspaces can be assigned to a location, identified by a physical address.
This section contains the following chapters:
Addresses
Call Handling
Schedule
Voicemail
Locations are used to organize Webex features. Users and workspaces can be assigned to a location, identified by a physical address.
The following physical addresses are defined per Location:
Locations > Addresses Location Details Alameda Campus Locations Info Name Alameda Campus Organization UXTEST Time Zone America/New_York Preferred Language en_US Address Address 1 1 Main St Address 2 City Alameda Postal Code 67088 Country US Floors Floor# 1: Floor1 Floor# 2: Floor 2
Fremont Campus Locations Info Name Fremont Campus Organization UXTEST Time Zone Preferred Language Address Address 1 Whipple Rd, Union City, CA, USA Address 2 City Union City Postal Code Country US Floors Floor# 1: Floor 1 Floor# 2: Floor 2
Fremont Loc 1 Locations Info Name Fremont Loc 1 Organization UXTEST Time Zone America/Los_Angeles Preferred Language en_us Address Address 1 Perry Rd Address 2 2nd floor City Fremont Postal Code 85000 Country US Floors
Site1 Locations Info Name Site1 Organization UXTEST Time Zone America/Los_Angeles Preferred Language en_us Address Address 1 170 W Tasman Dr Address 2 City San Jose Postal Code 95134 Country US Floors
This chapter contains configurations of Webex Calling associated with a specific location. It provides information on call settings, emergency addresses, and calling privileges configured for each location.
This table list the followins settings per Location:
Calling Details
Emergency
Music On Hold
Private Network Connect
Internal Dialing Route Policy
Intercept
Auto Transfer Number
Outgoing Permission Location Access Code
Locations > Call Handling # Location Item Details 1 Alameda Campus Calling Settings 1 Alameda Campus Emergency Location Emergency Location Emergency Info Phone Number +19785551212 Name Alameda Campus Effective Level LOCATION_NUMBER Effective Value +19785551212 Quality NOT_RECOMMENDED Location Emergency Member Info Phone Number First Name Last Name Member Id Member Type Effective Level LOCATION_NUMBER Effective Value +19785551212 Quality NOT_RECOMMENDED
1 Alameda Campus Music On Hold 1 Alameda Campus Private Network Connect Location - Private Network Connect Connection Type PUBLIC_INTERNET
1 Alameda Campus Internal Dialing Route Policy 1 Alameda Campus Intercept 1 Alameda Campus Auto Transfer Number Outgoing Permission Auto Transfer Number Auto Transfer Number 1 Auto Transfer Number 2 Auto Transfer Number 3
1 Alameda Campus Access Code Outgoing Permission Location Access Code Access Code
3 Fremont Loc 1 Calling Settings 3 Fremont Loc 1 Emergency Location Emergency Location Emergency Info Phone Number Name Fremont Loc 1 Effective Level NONE Effective Value Quality INVALID Location Emergency Member Info Phone Number First Name Last Name Member Id Member Type Effective Level NONE Effective Value Quality INVALID
3 Fremont Loc 1 Music On Hold 3 Fremont Loc 1 Private Network Connect Location - Private Network Connect Connection Type PUBLIC_INTERNET
3 Fremont Loc 1 Internal Dialing Route Policy 3 Fremont Loc 1 Intercept 3 Fremont Loc 1 Auto Transfer Number Outgoing Permission Auto Transfer Number Auto Transfer Number 1 Auto Transfer Number 2 Auto Transfer Number 3
3 Fremont Loc 1 Access Code Outgoing Permission Location Access Code Access Code
4 Site1 Calling Settings 4 Site1 Emergency Location Emergency Location Emergency Info Phone Number Name Site1 Effective Level NONE Effective Value Quality INVALID Location Emergency Member Info Phone Number First Name Last Name Member Id Member Type Effective Level NONE Effective Value Quality INVALID
4 Site1 Music On Hold 4 Site1 Private Network Connect Location - Private Network Connect Connection Type PUBLIC_INTERNET
4 Site1 Internal Dialing Route Policy 4 Site1 Intercept 4 Site1 Auto Transfer Number Outgoing Permission Auto Transfer Number Auto Transfer Number 1 Auto Transfer Number 2 Auto Transfer Number 3
4 Site1 Access Code Outgoing Permission Location Access Code Access Code
A time schedule establishes a set of times during the day or holidays in the year in which a feature, for example auto attendants, can perform a specific action.n.
This table list the schedules per Location:
Locations > Schedule # Location Schedule Name Details 3 Fremont Loc 1 #1 Mondays only 3 Fremont Loc 1 #2 Summer Holidays 3 Fremont Loc 1 #3 Weekday Schedule
Voicemail settings per location define how users retrieve voicemail for a particular location. It contains information such as the voicemail pilot number, voicemail greeting settings, voicemail-to-email settings, and voicemail PIN policies tailored to each location.
This table list the Voicemail settings for each Location:
Locations > Voicemail # Location Item Details 1 Alameda Campus Transcription 1 Alameda Campus Voice Portal Voice Portal Name VM - Alameda Campus Language English Language Code en_us Extension Phone Number First Name VM Last Name Alameda Campus
1 Alameda Campus Voice Portal - Passcode Rule 3 Fremont Loc 1 Transcription 3 Fremont Loc 1 Voice Portal Voice Portal Name VM - Fremont Loc 1 Language English Language Code en_us Extension 7778 Phone Number First Name VM Last Name Fremont Loc 1
3 Fremont Loc 1 Voice Portal - Passcode Rule 3 Fremont Loc 1 Voicemail Group #1: Voicemail Group 3 Fremont Loc 1 Voicemail Group #2: Voicemail Group 1 4 Site1 Transcription 4 Site1 Voice Portal Voice Portal Name VM - Site1 Language English Language Code en_us Extension Phone Number First Name VM Last Name Site1
4 Site1 Voice Portal - Passcode Rule
Rooms are virtual meeting places where people post messages and collaborate to get work done. Rooms are associated with a team and can be public or private.
The following Webex workspaces with Cisco Webex Calling are defined:
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Devices represent cloud-registered Webex RoomOS devices. Devices may be associated with Workspaces or users.
This chapter contains:
Devices Summary in wide table format
Devices Details
This section contains the Devices Summary in wide table format that is also exported to Excel.
Device - Summary Location Name Product Type Serial Connection Status Tags Active Interface IP MAC Primary SIP URL SIP URLs Software Upgrade Channel User Managed By Workspace Organization Created First Seen Last Seen Site1 MeetingRm1 Cisco 8841 phone unknown phone;meeting DCEB94BC1C52 unknown Stable CISCO MeetingRm1 UXTEST 09-Dec-22 11:50:53 AM 09-Dec-22 11:50:53 AM 01-Jan-01 12:00:00 AM
This section contains the detailed Device settings.
Devices Location Name Details Site1 MeetingRm1 Devices Info Name MeetingRm1 Product Cisco 8841 Type phone Serial Connection Status unknown Tags phone meeting Interface Active Interface IP MAC DCEB94BC1C52 Addresses Primary SIP URL SIP URLs Software Software unknown Upgrade Channel Stable Owner User Managed By CISCO Location Site1 Workspace MeetingRm1 Organization UXTEST Action Created 09-Dec-22 11:50:53 AM First Seen 09-Dec-22 11:50:53 AM Last Seen 01-Jan-01 12:00:00 AM
The Calling chapter in the Webex contains the configuration of calling functionalities with features such as initiating calls, managing call sessions, and handling call events, call routing and handling call transfers.
This section contains the following chapters:
Calling Organization Settings
Phone Numbers
Virtual Lines (summary and detail)
Paging Groups
Call Queues
Hunt Groups
Webex Calling provides advanced telephony services. Webex Calling Organization Settings support settings for a specific organization.
This chapter contains:
Auto Attendants
Call Parks
List all Auto Attendants for the organization. Auto attendants play customized prompts and provide callers with menu options for routing their calls. The following Auto Attendants are defined on this server:
Auto Attendants Location Name Details Fremont Loc 1 Auto Attendant 1 Auto Attendants Info Name Auto Attendant 1 Location Fremont Loc 1 Phone Number Extension 80000 Toll Free Number False Call Forwarding Settings Call Forwarding Settings { "callForwarding": { "always": { "enabled": false, "ringReminderEnabled": false, "sendToVoicemailEnabled": false }, "selective": { "enabled": false, "ringReminderEnabled": false, "sendToVoicemailEnabled": false }, "rules": [] } }
Fremont Loc 1 Auto Attendant 2 Auto Attendants Info Name Auto Attendant 2 Location Fremont Loc 1 Phone Number Extension 7000 Toll Free Number False Call Forwarding Settings Call Forwarding Settings { "callForwarding": { "always": { "enabled": false, "ringReminderEnabled": false, "sendToVoicemailEnabled": false }, "selective": { "enabled": false, "ringReminderEnabled": false, "sendToVoicemailEnabled": false }, "rules": [] } }
Call Park allows call recipients to place a call on hold so that it can be retrieved from another device. The following Call Parks are defined on this server:
Call Parks Location Name Details Site1 Call Park List Call Park List { "callParks": [] } Call Park Settings Call Park Settings { "callParkRecall": { "option": "ALERT_PARKING_USER_ONLY" }, "callParkSettings": { "ringPattern": "NORMAL", "recallTime": 45, "huntWaitTime": 45 } } Recall Hunt Groups Recall Hunt Groups { "huntGroups": [] }
This chapter contains the Webex Calling phone numbers for this organization.
Phone Numbers Location External Support Number Extension Prefix Main Number Toll-Free Number Owner Alameda Campus 1000 1000 Hunt Group, Hunt Group 1 [HUNT_GROUP] Alameda Campus 1003 1003 Group Paging, Paging Group 1 [PAGING_GROUP] Alameda Campus 1212 1212 Call Center, Test Q [CALL_QUEUE] Fremont Loc 1 12100 100 12 Test 100, Test 100 [PEOPLE] Fremont Loc 1 121000 1000 12 First, VirtualLine1 [VIRTUAL_LINE] Fremont Loc 1 1210000 10000 12 Hunt Group, Hunt Group 1 [HUNT_GROUP] Fremont Loc 1 121005 1005 12 VMGroup, Voicemail Group 1 [VOICEMAIL_GROUP] Fremont Loc 1 12101 101 12 Test 101, Test 101 [PEOPLE] Fremont Loc 1 121015 1015 12 Group Paging, Paging Group1 [PAGING_GROUP] Fremont Loc 1 12102 102 12 Test 102, Test 102 [PEOPLE] Fremont Loc 1 12103 103 12 Test 103, Test 103 [PEOPLE] Fremont Loc 1 12104 104 12 Test 104, Test 104 [PEOPLE] Fremont Loc 1 12105 105 12 Test 105, Test 105 [PEOPLE] Fremont Loc 1 12111111 111111 12 VMGroup, Voicemail Group [VOICEMAIL_GROUP] Fremont Loc 1 1255555 55555 12 Test4, Test4 [PEOPLE] Fremont Loc 1 126666 6666 12 Test5, Test5 [PEOPLE] Fremont Loc 1 127000 7000 12 Auto Attendant, Auto Attendant 2 [AUTO_ATTENDANT] Fremont Loc 1 127778 7778 12 Voice Messaging Group, VM - Fremont Loc 1 [VOICE_MESSAGING] Fremont Loc 1 1280000 80000 12 Auto Attendant, Auto Attendant 1 [AUTO_ATTENDANT] Site1 1234 1234 Fremont Meeting Rm, . [PLACE] Site1 55000 55000 Floor5, . [PLACE] Site1 6000 6000 MeetingRm1, . [PLACE]
A Cisco Webex Virtual Line provides a virtual representation of a physical phone line, allowing users to make and receive calls. Virtual line allows configuring multiple lines to Webex Calling users.
Configuration options for a Cisco Webex Virtual Line typically include settings related to call routing, call forwarding, voicemail, caller ID presentation, call waiting, call blocking, call recording.
This chapter is the summary of the Virtual Lines. There is also a detailed chapter.
A Cisco Webex Virtual Line provides a virtual representation of a physical phone line, allowing users to make and receive calls. Virtual line allows configuring multiple lines to Webex Calling users.
Configuration options for a Cisco Webex Virtual Line typically include settings related to call routing, call forwarding, voicemail, caller ID presentation, call waiting, call blocking, call recording.
This chapter is the detailed of the Virtual Lines. There is also a summary chapter.
Virtual Lines Location Extension Details Fremont Loc 1 121000
Cisco Webex Paging Group facilitates instant broadcast of announcements or messages across multiple devices. A Paging Group contains devices such as IP phones, speakers, intercoms, or any other compatible endpoint that can receive broadcasted messages.
Paging Groups (Details) Location Name Details Alameda Campus Paging Group 1 Fremont Loc 1 Paging Group1
Call Queues temporarily hold calls in the cloud when all agents, which can be users or agents, assigned to receive calls from the queue are unavailable. Queued calls are routed to an available agent when not on an active call.
Each call queue is assigned a Lead Number, which is a telephone number outside callers can dial to reach users assigned to the call queue. Call queues are also assigned an internal extension, which can be dialed internally to reach users assigned to the call queue.
Call Queues Location Name Details Alameda Campus Test Q
Hunt groups ensure that incoming calls are answered by the right people or routed to voicemail. Hunt groups route incoming calls to specific employees or to a whole group. This is done by assigning a phone number to a group of employees and then setting rules that define how the call is answered, how long the call remains on hold, and who to forward the call to.
Hunt Groups Location Name Details Alameda Campus Hunt Group 1 Fremont Loc 1 Hunt Group 1